My husband and I experienced flight reservations for today (March fifteen, 2014) and after a program coronary heart scan on Wednesday of this week, he was diagnosed having a significant coronary heart difficulty. On Friday, March 14, 2014 he experienced to possess a coronary heart catherization and it was impossible for us to go on our getaway. I termed American Airlines Customer Service and was properly informed “difficult luckâ€.
In no way I repeat by no means will I choose American Airlines. Yet again.Totally unprofessional staff members through the ticket agent to flight attendants. Every one of the jokes I have heard over it being a †cattle hauler †airline is regrettably real in my modern practical experience.very unhappy.
the AA person at the AA terminal to be very snide, when in reality I'd finished almost everything in my Handle to have for the aircraft in a timely vogue.
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to lots of hassle to locate me another flight and to reroute my luggage. Gary was nice and helpful and relaxed, and I really appreciated how hard he worked to help me.
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Howdy American Airlines, I don’t Consider it is actually nutritious to carry it in: So I'd the worst working experience at any time, flying this time through my excursion to The big apple on 1169 flight DFW LGA five/8/16. To begin with, I'd seat 22A or a little something, and all of a sudden I'm sent right down to The underside on the aircraft to seat 30. I don’t know what number of excursions the airplane experienced accumulated, but I must claimed which i could not do anything but look forward to the excursion to finish to vomite (the scent was horrible) could not eat, or maybe rest in the slightest degree- and I was not the sole one struggling from that. Furthermore, I recognize that you had new teaching flight attendants on board, but was also the pilot?
We flew Nearly within eyesight in the destination, after which the captain arrived on and mentioned that the complex situation was performing up, and instead of landing wherever our desired destination was, they necessary to switch again to obtain it serviced by folks that may really do that.
.Stephanie,a supervisor was very impolite and another agent told me ifI planned to go t oMonterey previously I should take a taxi.the agent did not gave me the seats that Unique assistant had given website here me as a result of my incapacity Ifound soon after my 3rd try Darlene
Get your CEO’s to examine repeat business enterprise and then they may realize why These are consistently not making the bottom line. I am able to honestly state that I’m by no means booking together with your airline all over again. many thanks, Sincerely
Until eventually I had the chance to get Tracy Paul around the mobile phone I could have an understanding of her and she was extremely effectively
My flight was quite pleasant. I had an death in my family members and return residence on Thursday morning. So with which i identified as customer service and check with if I could get an flight back two days early. I was explained to that it could cost me 600 a lot more than my primary return ticket.
( Continued from remark 191) On top of that, we had to acquire One more working day of our journey to return to the airport 3 days afterwards to acquire the car we had reserved. Whenever we arrived for our return flight to Charlotte on twelve/5/2015, we boarded flight 875, and certainly one of our suitcases seemingly in no way made it onto the airplane and was left in Aruba. After we boarded our connecting flight to Boston, I used to be checked in and introduced to enter the jetway. When I had been heading on to the jetway, I had been informed I necessary to return and wait around versus the wall while some passed me by. I had been told I needed to “consolidate†my possessions. I'd a wallet purse around my neck towards my system that measures three inches by five inches. I used to be instructed I had to acquire it off my person and area it within a canvass bag I had. Do you think you're major???? On board flight 1783, we were approached by among the list of rudest stewardesses I've ever encountered in my lifestyle named Sheila. This plane was distinctive from the other planes we were on, and our “additional home†seating seemingly wouldn't let us To place our particular things beneath the seat before us.
My son experienced the worst knowledge in your airline. I are not able to tell you the impression it experienced….He was as a result of fly into Pittsburgh from Miami — his flight was cancelled. He learned the Saturday evening 10 hrs before his flight. He was then on maintain for a very long time though they have been attempting to reroute him. He experienced an audition Together with the Pittsburgh Symphony within the Monday early morning the next day. Then the routed him on One more flight with extremely minimum time to transfer. half an hour. He received for the airport, that flight was delayed and he would overlook the transfer. They uncovered another flight but only one seat, which he could not do because of The truth that he had to pay for his cello. Time soon after time he was on keep and also the agents weren't pretty helpful. Lastly he ended up possessing to just accept the only chance which was a flight to Charlotte followed by a continue to be right away after which on to Pittsburgh hopefully one hour prior to audition. They claimed they might not give him a hotel voucher above the mobile phone or at the ticketing region, but there can be lots of folks handing them out in Charlotte.